Ensure your Mac system's time is correct. You can set your Mac to obtain the correct time automatically. Open 'System Preferences' and then click 'Date & Time'. On the 'Date & Time' tab, check the box next to 'Set date and time automatically' and pick a time server for your region from the drop-down list. Click save when done. (Apple’s two-step verification requires an SMS-capable phone number plus trusted devices, and handles the authentication using its own proprietary means whether in iCloud, in iOS, or in Mac OS X.

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Before setting up Microsoft Intune, review the supported operating systems and browsers.

For help installing Intune on your device, see using managed devices to get work done and Intune network bandwidth usage.

For more information on configuration service provider support, visit the Configuration service provider reference.

Note

Intune now requires Android 5.x (Lollipop) or higher for applications and devices to access company resources via the Company Portal app for Android and the Intune App SDK for Android. This requirement does NOT apply to Polycom Android-based Teams devices running 4.4. These devices will continue to be supported.

Intune supported operating systems

You can manage devices running the following operating systems:

Apple

Apple iOS 12.0 and later
Apple iPadOS 13.0 and later
Mac OS X 10.13 and later

Google

Android 5.0 and later (including Samsung KNOX Standard 2.4 and higher: requirements)
Android enterprise: requirements

Microsoft

Surface Hub
Windows 10 (Home, S, Pro, Education, and Enterprise versions)
Windows 10 Enterprise 2019 LTSC
For more information about managing devices running Windows 10 2019 LTSC, see What's new in Windows 10 Enterprise 2019 LTSC
Windows 10 IoT Enterprise (x86, x64)
Windows Holographic for Business
For more information about managing devices running Windows Holographic for Business, see Window Holographic for Business support.
Windows 10 Teams (Surface Hub)
For more information about managing devices running Windows 10 Teams, see Manage Surface Hub with MDM
Windows 10 1709 (RS3) and later, Windows 8.1 RT, PCs running Windows 8.1 (Sustaining mode)
Download WinToHDD for Windows to install, reinstall, clone Windows 10/8.1/8/7/Vista without CD/DVD/USB drive. WinToHDD has had 2 updates within the past 6 months. WinToHDD is a straightforward program that’s easy to use for anyone. With it, you can install, reinstall, and even clone your preferred version of Windows directly from a non-disk source. This tool supports Windows Vista, 7, 8, 8.1, 10, 2008, 2012, 2016, 2019, and Windows Server. It is also compatible with both 32-bit and 64-bit systems. Download WinToHDD - Deploy Windows on the local computer without having to use the original CD or DVD, or create a bootable USB drive first, thanks to this simple application. https://cleveradmin.amebaownd.com/posts/15943586. Download If you need to install or reinstall Windows, there's no need to do so from a CD, DVD or USB stick. You can make use of WinToHDD, an easy-to-use tool with which you can reinstall the operating system from your hard drive or even clone the version you're already using. Install or reinstall Windows 7, 8, 8.1 or 10 from your hard drive. WinToHDD is a free All-in-One Windows deployment tool which can help you install, reinstall or clone Windows 10/8.1/8/7/Vista and Windows Server 2019/2016/2012/2008 without having a CD/DVD/USB drive. The system clone feature of WinToHDD can help you migrate operating systems to another SSD/HDD.

Note

Not all Windows Editions support all available operating system features being configured through MDM. See the Windows configuration service provider reference docs. Each CSP highlights which Windows Editions are supported.

Customers with Enterprise Management + Security (EMS) can also use Azure Active Directory (Azure AD) to register Windows 10 devices.

For guidelines on using Windows 10 virtual machines with Intune, see Using Windows 10 virtual machines.

Supported Samsung Knox Standard devices

To avoid Knox activation errors that prevent MDM enrollment, the Company Portal app only attempts Samsung Knox activation during MDM enrollment if the device appears in the list of supported Knox devices. Devices that don't support Samsung Knox activation enroll as standard Android devices. A Samsung device might have some model numbers that support Knox, while others don't. Verify Knox compatibility with your device reseller before you buy and deploy Samsung devices.

Note

Enrolling Samsung Knox devices may require you to enable access to Samsung servers.

The following list of Samsung device models do not support Knox. They are enrolled as native Android devices by the Company Portal app for Android:

Device Name	Device Model Numbers
Galaxy Avant	SM-G386T
Galaxy Core 2/Core 2 Duos	SM-G355H SM-G355M
Galaxy Core Lite	SM-G3588V
Galaxy Core Prime	SM-G360H
Galaxy Core LTE	SM-G386F SM-G386W
Galaxy Grand	GT-I9082L GT-I9082 GT-I9080L
Galaxy Grand 3	SM-G7200
Galaxy Grand Neo	GT-I9060I
Galaxy Grand Prime Value Edition	SM-G531H
Galaxy J Max	SM-T285YD
Galaxy J1	SM-J100H SM-J100M SM-J100ML
Galaxy J1 Ace	SM-J110F SM-J110H
Galaxy J1 Mini	SM-J105M
Galaxy J2/J2 Pro	SM-J200H SM-J210F
Galaxy J3	SM-J320F SM-J320FN SM-J320H SM-J320M
Galaxy K Zoom	SM-C115
Galaxy Light	SGH-T399N
Galaxy Note 3	SM-N9002 SM-N9009
Galaxy Note 7/Note 7 Duos	SM-N930S SM-N9300 SM-N930F SM-N930T SM-N9300 SM-N930F SM-N930S SM-N930T
Galaxy Note 10.1 3G	SM-P602
Galaxy S2 Plus	GT-I9105P
Galaxy S3 Mini	SM-G730A SM-G730V
Galaxy S3 Neo	GT-I9300 GT-I9300I
Galaxy S4	SM-S975L
Galaxy S4 Neo	SM-G318ML
Galaxy S5	SM-G9006W
Galaxy S6 Edge	404SC
Galaxy Tab A 7.0'	SM-T280 SM-T285
Galaxy Tab 3 7'/Tab 3 Lite 7'	SM-T116 SM-T210 SM-T211
Galaxy Tab 3 8.0'	SM-T311
Galaxy Tab 3 10.1'	GT-P5200 GT-P5210 GT-P5220
Galaxy Trend 2 Lite	SM-G318H
Galaxy V Plus	SM-G318HZ
Galaxy Young 2 Duos	SM-G130BU

Windows PC software client

An Intune software client can be deployed and installed on Windows PCs as an alternate enrollment method. This functionality is only available using the Intune classic portal. You can use the Intune software client to manage 10 and later PCs with the exception of Windows 10 Home edition.

Note

Microsoft announced that Windows 7 support ends on January 14th 2020. On this date, Intune also retires support for devices running Windows 7.

For more information, see Intune plan for change: end of support for Windows 7.

Microsoft Intune will retire support for the Silverlight-based Intune console on October 15, 2020. This retirement includes ending support for the Silverlight console configured PC software client (also known as the PC agent).

For more information, see Microsoft Intune ending support for the Silverlight-based admin console.

Intune supported web browsers

Different administrative tasks require that you use one of the following administrative websites.

The following browsers are supported for these portals:

Microsoft Edge (latest version)
Microsoft Internet Explorer 11
Safari (latest version, Mac only)
Chrome (latest version)
Firefox (latest version)

Intune classic portal

The Intune classic portal is only used for managing devices enrolled with the Intune PC software client (https://admin.manage.microsoft.com). The Intune classic portal requires Silverligh

Microsoft Authenticator Mac Os X